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You are in Preciosadictos > Top> Information> Return policy


All our products are sent insured and in perfect condition. In case of receiving a product damaged during transport, you must tell us the incidence to e-mail rma@preciosadictos.com within a maximum period of 24 hours from the time of receipt of this. After this period, preciosadictos.com will not be responsible for the product being out of warranty, replacement or exchange possible.

All our products are guaranteed according to current regulations, except for electronic spare parts, chips, connectors, digitisers, screens and flex of delicate material, these components do not have any type of guarantee as long as they have been manipulated, modified or altered by the customer. The customer must ensure that the spare part arrives in perfect condition and must test it before final installation, as if the item does not have the original protective stickers, it will also be out of warranty.

We accept the return of the products as long as they are in the same state in which they arrived to the client and that they contain their original packaging. The maximum period for the return is 7 working days from receipt of the product, after this date preciosadictos.com may make exceptions after discussion and agreement with the customer.

The products that show bad use on the part of the client as, for example, flex bent, scratched components or that present breaks... also lack guarantee.

Components such as lenses or flexes that can be damaged during assembly are not covered by the warranty, e.g. console lenses, DVDs, etc...

The soldering components to motherboard and IC chip have NO warranty as they have been properly tested and tested by preciosadictos.com, you can make an exception always with the approval of preciosadictos.com.

Components such as batteries have NO warranty as they have been properly tested and tested by preciosadictos.com, you can make an exception always with the approval of preciosadictos.com.

All returns must be made carriage paid by the customer, we will not accept returns carriage paid. Preciosadictos.com will advise the most economical method of transport. The returned material will be repaired or replaced by a new one, carriage paid. If neither of the two options is available, the amount paid will be refunded. Transport costs incurred by the customer will in no case be refunded by us.

In the event that the customer does not want the change of the defective part, a coupon of the amount paid will be generated and redeemable in preciosadictos.com, this coupon will be valid for 2 months from the time it is generated and can be redeemed in a single use. To redeem a coupon the amount of the order must always be greater than the amount of the coupon.

In the event that the customer does not want the coupon and prefer the amount, you should contact preciosadictos.com in the mail info@preciosadictos.com for approval, this option may be rejected by preciosadictos.com.

All returns must be managed through our section of return/rma in your customer area, once received, must be accepted by our returns department. Once accepted the return, the customer must send filled the return form that will be attached, if this form is not filled within the return will not be accepted, must appear the order number, rma number generated by preciosadictos.com and reason for the returned item.

All the images that appear in the products offered in preciosadictos.com are made in a generic way and in some cases may be indicative and may not be sent as published as they can be changed during manufacture by the supplier.


The material (mobile phones, Tablet, computers, etc ...) received both in physical shop and preciosadictos.com may be returned with our prior approval.

The material that passes the repair tests and contradict the description of the damage may be returned to the customer in the case of not accepting a new budget, and may carry a cost of labor on our part.

The guarantee of the repair will be valid for three months and will not be covered if the damage is the result of misuse, manipulation or repaired by third parties outside the technical service Preciosadictos, in turn, will not be covered: blows, falls, breakage, or damage caused by water. In any case, the approval of preciosadictos.com will be required to cover this warranty.

The repair of the material will always be made on the indications of failure or breakdown by the customer not making preciosadictos.com responsible for any other part of the material that may fail.

Calle Virgen de la Cabeza nº22 local 8, 28821 Coslada
Madrid, España
(+34) 912 477 744
Monday to Friday 09:30h to 20:00h
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